Frequently Asked Questions

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What does your company sell?
	United Truck Centers, Inc. sells semi truck & trailer accessories, LED truck and trailer lights. Chrome truck accessories, custom wood grain products for your interior and stainless steel accessories for your interior and exterior. All of our products are made of the highest quality material.

Where is your company located?
	United Truck Centers, Inc. is located in Sylmar, California 13101 Foothill Blvd Sylmar, CA. 91342

How long is your company been in business?
	United Truck Centers, Inc. has been in business since 1986, (24 Years in Business) we are a family owned and operated business since day 1. Our company was built on customer satisfaction & referral business

How do I place an order?
	Step 1. Locate item on left side of page under categories and click on that item. Step 2. Click on thumbnail (picture) of item. Step 3. Choose item number (refer to description of item)& quantity Step 4. Click on Add to cart Step 5. To check items selected in Basket, Click on Basket Content Step 6. Click on Check out Step 7. Click on Create an account or you can just click on place order without account. If you choose to create an account, we only keep your name & billing/shipping information ONLY. NO CREDIT CARD INFORMATION IS STORED. Next time you visit our online store, you can just click on sign in. 3 Easy Ways to place an order: Online: www.uatparts.com Phone (888) 878-2531 Fax (818) 838-0204 Email: teamunited@unitedtruckcenters.com

Is your site secure?
	Yes, GeoTrust is the leading secure sockets layer (SSL) Certificate Authority enabling secure e-commerce and communications for Web sites, intranets, and extranets. Choose the trusted mark of high assurance for Internet security and enable the strongest SSL encryption available to our site visitors. GeoTrust is the leading SSL provider of SSL Certificates, enabling 128- or 256-bit encryption for over 99.9% of Internet users. Click here to verify site security.

What are your business hours?
	United Truck Centers, Inc. is open Monday – Friday from 8:00am to 6:00pm PST (Pacific Standard Time) Saturday: 8:00am to 5:00pm PST (Pacific Standard Time) Sundays: Closed National Holidays: Closed

How do I Update or Cancel my order?
	Please contact United Truck Centers, Inc. at (888) 878-2531 after placing order immediately. UTC is not responsible for orders already processed and shipped.

Can’t find a specific product or item?
	United Truck Centers, Inc. offers online ordering on our Web site for many of the products. We carry many Chrome truck accessories from Quality Manufacturers and cannot possibly list them all on our site. If at any time during your online visit you have difficulty locating the product or you have a question, a comment or concern, contact us through: e-mail at Or Call us at (888) 878-2531

Is there extra savings for large Fleet purchases?
	Yes, we welcome fleet purchases or inquire. Contact our trained Fleet sales Associate for a price quote and or email us at: Campbell@unitedtruckcenters.com Phone: (888) 878-2531 Toll Free

What is your return policy?
	Please refer to our Term and Conditions or contact us at teamunited@unitedtruckcenters.com

Do I pay sales tax?
	No, All out of state orders are exempt for state sales tax. Only California state resident must pay state sales tax. Since UTC is located in Sylmar, California.

May I pick up my order at your store?
	Yes, if you are ever in Sylmar, California, come in and visit us, we will be glad to meet with you in person and have a HOT cup of coffee waiting for you.

Thank you for visiting our website and our goal is to build trust and 100% customer satisfaction. Without our valued customers we would not be here today and our commitment and loyalty to you, the customer.

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